I want to thank you for all that you did for me. Your patient escort escorts are truly life savers and we continue to sing your praises whenever we talk about the entire incident.

We typically outfit the Life Flight aircraft with two aeromedical specialists on each trip. Depending on our Doctors recommendations for that specific patient, we will send critical care nurses, critical care paramedics, respiratory therapists and doctors.

If we can coordinate transport planes jets with another family in your similar situation who needs to come from the upper Northeast back down to Florida then you won't be responsible for paying the round-trip flight and what we will then do is pass the savings along to both families.

Between owned and leased Life Flight charters planes, we typically do four or five trips per day. We can provide you jets, turbo props and twin engines. We can combine our experienced medical crews and state of the art equipment with partner’s specialty aircraft such as 757’s and Gulfstream V’s to meet even the most critical needs. With a day’s notice, we generally have the aircraft available that you want for your trip. With further notice, we can generally have the aircraft you want at a lower price because we match your trip to others in a way to reduce your cost.

It is best to give us at least 24 hours notice if possible. Doctor consultations must sometimes be flexible to your attending doctor's needs. More notice can sometimes substantially reduce your Essex Air business cost.

Complete air ambulance service will provide bedside-to-bedside care. It is imperative that ground ambulance arrangements be made, confirmed and updated to avoid patient waiting. We include this in our Mercy helicopters pricing unless requested otherwise.

Flight doctors develop and enforce strict protocols that exceed national standards. He will personally review your patient's case and will provide specific protocols for your patient.

With a general discharge, all that is needed is coordination with the Essex Air brokers, the sending facility and the family. With a discharge to a an equal facility or to a step-down facility, additional steps are required. The doctor at the sending facility needs to speak to a doctor at the receiving facility. The receiving doctor accepts responsibility for the patient and calls admissions at the receiving facility to get a bed assignment. Admissions will take responsibility for the patient and will accept the patient. Sometimes there is difficulty in trying to get the doctors to communicate in a timely fashion. But what we can do a lot to assist in that, to coordinate and facilitate having them to speak to each other. If the sending facility will not discharge the patient, we can transport them AMA. However, it is imperative in that situation that a receiving doctor and facility accept the patient prior to the transport.