Depending on the patient's condition and air ambulance aircraft selected, one to four family members may accompany the patient during Aero. There is no additional charge.

Luggage is limited on Life Flight carriers flights due to the significant amount of medical equipment that is carried aboard air ambulances. Luggage generally is limited to three medium pieces in total. Our customers typically ship other non-essential materials prior to the trip.

Air Care Mercy services can be arranged rather quickly, however, if it's not an emergency we ask that you give us 24 hours notice.

Many insurance plans, HMO's, PPO's and IPO's cover Medivac jets. It is important to check your plan to see that there is an air ambulance benefit and what the criteria is. Most plans require that medical necessity is met. This means that a physician must certify that the transportation by air ambulance is indicated and that transportation by other means may endanger the patient. Some plans require that the transport is a life threatening emergency or that the destination is the closest appropriate facility. In addition, be sure to check if there is a maximum benefit and what the benefit level is ( for example a 80% benefit level means the family must pay 20% of the charges ).